Privacy policy

Where this policy applies

The website introduces COLIN LABS and our work. Quackpacker is our duck sudoku journey. The information involved in browsing the website, playing the game, and contacting us is described separately below.

Browsing the website

The website has no account registration, login, payment form, or online enquiry form. We do not install advertising trackers or a separate visitor analytics script. Fonts and illustrations are served with the website.

Your language, light or dark theme, and animation preference are saved in your browser’s local storage. These settings are used to remember your choices, not to identify you or send a browsing profile to COLIN LABS. You can remove them through your browser’s site-data settings.

If you email us, we receive your email address and any name, message, or attachment you choose to include. We use this information to answer your enquiry, discuss a collaboration, or handle a privacy request. Please avoid sending unnecessary sensitive information.

Information in Quackpacker

Puzzle progress, companions, settings, and the game’s own activity records are stored on your device. The game’s own activity records are not automatically sent to an external analytics server. Advertising providers’ processing is described separately below.

If you choose to export a record or send an attachment to us, the information you select becomes part of that enquiry. We use it to investigate the issue you reported.

Advertising and your choices

When advertisements are provided in Quackpacker, Google AdMob may process an IP address, device identifiers, advertising interactions, diagnostics, and performance information to deliver and measure ads and prevent misuse.

On iOS, the advertising identifier (IDFA) is used only with the required App Tracking Transparency permission. Declining that permission does not prevent normal gameplay. It does not mean that all advertising-related data processing stops. Where an advertising consent message is required, it is shown before ads are requested. You can review privacy choices in the game when that option is available, and change tracking permission in your device settings.

Google’s advertising data practices

Sharing from the game

Sharing is optional. A selected result, score, message, or name you choose to include may appear in the shared image, text, or link. Recipients and the service you select can see that content. A link can be forwarded, so check its contents before sharing. Removing a local record does not remove copies already shared through another service.

Service providers and overseas processing

Services used to deliver the website, receive email, and provide game advertising may process information outside your country. Data is transmitted over a network when you visit the site, send an email, or request an advertisement. The purpose and information involved are set out below; each provider describes its locations, safeguards, and retention in its own policy.

Cloudflare, Inc. - Website hosting, delivery, and security. Technical request information such as IP addresses and traffic-routing or system information may be processed to deliver pages and protect the service.

Cloudflare privacy policyCloudflare South Korea privacy addendum

Google LLC - Gmail receives and stores messages sent to our official address. Google AdMob processes advertising-related information when used in Quackpacker. Email content is not sent to AdMob by COLIN LABS.

Google privacy policy

To avoid submitting an email or sharing content through another service, you can choose not to use those actions. Browser settings can remove local preferences, and device or in-game controls can change advertising permissions. Technical processing needed to deliver the website may still occur when you visit it.

Retention and deletion

Local website preferences remain until you clear site data. Game progress can be reset using the game’s data-reset option; this may retain interface preferences. Removing the app’s data removes local records. Device backups and previously shared copies must be managed separately.

Enquiry information is kept for the time needed to answer and resolve the enquiry, then deleted without undue delay. If a law requires retention, the relevant information is kept only for that required purpose and period. Electronic records are deleted using the relevant storage service; paper copies, if any, are destroyed securely. Providers’ technical logs and advertising records follow their own applicable policies.

Your rights and children’s information

You or your legal representative can ask to access, correct, delete, or stop processing personal information we hold by contacting the address below. We may need the minimum information necessary to verify the request. If a legal exception limits what we can do, we will explain it. Records held only on your device can be removed through the app or device settings.

We do not ask children to register an account or submit personal information through the website or game. If consent-based processing of a child under 14 is required under Korean law, consent from a legal representative is required. If you believe a child has sent us personal information, contact us so we can review and remove it as appropriate.

Protecting information

We limit access to enquiry information to the people who need it, avoid unnecessary collection, and use the security features available in the services we use. Please do not include passwords, identity documents, or payment details in an ordinary enquiry.

Privacy enquiries

COLIN LABS privacy contact. For questions or requests about your information, email the address below and mention that your message concerns privacy.

Attention: Privacy contact

Changes to this policy

When our services or information handling change, we update this page. Changes that affect your rights will be explained along with the date they take effect.